Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using this Website in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and Ottawa Tiling, a division of Justyn Rook Contracting, a sole proprietorship operated by Justyn Rook ("we," "us," "our," or "the Company").

IMPORTANT: OTTAWA TILING and Justyn Rook Contracting are sole proprietorships operated by Justyn Rook. All references to "the Company," "we," "us," or "our" include Justyn Rook as an individual. All liability protections, indemnification provisions, disclaimers, and limitations in these Terms apply equally to and protect Justyn Rook personally, in his individual capacity, and all personal assets.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Website after any changes constitutes acceptance of the modified Terms. It is your responsibility to review these Terms periodically.

These Terms apply to all visitors, users, and others who access or use the Website.

2. Nature of Services and Content

2.1 Informational Purposes Only

ALL CONTENT ON THIS WEBSITE IS PROVIDED FOR GENERAL INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. Nothing on this Website constitutes professional contracting advice. Always consult with qualified professionals for your specific situation.

2.2 No Professional-Client Relationship

Use of this Website does not create any professional-client, contractor-client, fiduciary, or advisory relationship between you and Ottawa Tiling or Justyn Rook Contracting.

2.3 Building and Safety Disclaimer

TILE INSTALLATION INVOLVES WATERPROOFING, SUBSTRATE PREPARATION, BUILDING CODE, AND STRUCTURAL CONSIDERATIONS. Information provided on this website or through Tile IQ is not a substitute for professional assessment. Improper tile installation can lead to water damage, mould growth, cracked tiles, or structural issues. Shower and wet-area tiling requires proper waterproofing membranes and drainage. Always obtain proper permits where required and hire qualified tile installation professionals.

2.4 Additional Tile Installation Disclaimer

TILE INSTALLATION REQUIRES PROFESSIONAL EXPERTISE. Substrate conditions, moisture levels, load-bearing capacity, and municipal regulations vary significantly across properties in Ottawa. Information on this website regarding bathroom tile, kitchen backsplash, floor tile, or outdoor tile is general in nature and must not be used as a substitute for site-specific professional assessment. Projects involving waterproofing, heated floors, large-format tile, or natural stone require qualified contractors with appropriate experience. Failure to obtain proper professional assessment can result in water damage, structural issues, or building code violations.

3. Tile IQ (AI-Generated Content)

By using Tile IQ or any AI features, you expressly acknowledge and agree that you use AI-generated content entirely at your own risk and will not rely on AI content for any decision without independent professional verification.

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OTTAWA TILING, JUSTYN ROOK CONTRACTING, JUSTYN ROOK (INDIVIDUALLY), OR ANY OF THEIR RESPECTIVE OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTRACTORS, INTERNS, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES.

Our total aggregate liability shall not exceed CAD $100.00.

5. Intellectual Property

"Ottawa Tiling," "Justyn Rook Contracting," "Tile IQ," and related logos and marks are trademarks of Justyn Rook Contracting. All content on this Website is protected by Canadian and international copyright laws.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

7. Contact Information

For questions about these Terms of Service, please contact us through our contact page.